Business Development Manager

Job Description

Main Tasks / Accountabilities

• Sell IT hardware business-to-business, to corporate or end users.

• Utilise and contact the existing customer database to understand customers’ current and future business needs.

• Identify and call potential new customers, develop them into active clients, and manage the process via all communication channels, including LinkedIn and email.

• Respond to telephone and email queries, preparing and agreeing written quotations (including specifications).

• Manage the customer database (HubSpot) to ensure CRM details are accurate and processes are followed.

• Meet personal weekly/monthly sales revenue and margin targets.

• Achieve KPIs: 40–60 minutes of telephone conversations per day and 10+ new opportunities (quotations) per month.

• Expand purchasing from existing customers within the current product range.

• Liaise with Purchasing, Engineering, and other teams to ensure customer needs are met.

• Book, attend, and host customer meetings.

Note: This list is not exhaustive; other duties may be required as needed.

Targets and Commission

• Long-term goals: 50+ active customers; 25 sales per month; 15+ unique customer sales per month.

• Commission Structure: Threshold is two times base salary, then estimated 10% commission (up to 17%).

• On-Target Earnings (OTE):

  • Initial: £10K gross profit per month as soon as possible.

  • Year 1: £100K+ gross profit.

  • 2–3 years: £30K gross profit per month (£360K per annum).

  • Senior Account Manager: £50K–£80K gross profit per month.

Competitive Benefits

• 24 days holiday plus your birthday off (option to buy or sell five days per year).

• Private medical health scheme (after 1 year’s service).

• Group life assurance (4× salary death-in-service).

• Cycle-to-work scheme (including electric bikes).

• Discounted gym membership.

• Smart Health (virtual GP, wellbeing and mental health support).

• Regular social events, including all-employee trips abroad.

C: Person Specification

Knowledge / Qualifications

• Knowledge of hardware products (E)

• IT-related qualification (D)

• Proficiency in Excel, Word, Outlook (D)

Skills / Abilities

• Resilience (E)

• Attention to detail (E)

• Strong telephone manner to develop customer relationships (E)

Experience

• Proven track record in the IT industry (E)

• Minimum 12 months in business development with sales experience (E)

• Proven track record in sales, with the ability to articulate performance against targets (D)

• Experience in customer service (D)

• Graduates/A-level students considered (D)

Personal Qualities

• Good telephone manner (E)

• Positive attitude and self-motivation (E)

• Willingness to learn (E)

• Team player (E)

• Ability to develop relationships (E)