An exciting opportunity, working for a well-known corporate global brand as a Customer Service Coordinator. Initially a 3-6 month contract, with the opportunity to extend and/or go perm!
As the Customer Service Coordinator, you will provide an excellent level of service to customers, and you will ensure the department meets its service levels on phone calls, banking of manual payments, checking of finance documentation, and response times in emails/letters.
This is the perfect role for a graduate or a returner to work who has solid customer service experience.
This role requires the flexibility to work a shift pattern of 8:00-16:00, 9:00-17:00, and 10:00-18:00 and one Saturday, every 4-6 weeks, with a day off during the week.
Qualifications, skills and experience required/desirable:
- Previous experience working in a customer service environment.
- Great communicator with the ability to build relationships with customers and colleagues.
- Organisational skills, with the ability to prioritise and meet deadlines
- Able to multi-task and work with speed and efficiency.
- Capable of working under pressure.
A brilliant opportunity to join a progressive automotive organisation who are experiencing continued success. This is a real chance to experience a fast-paced call centre with fantastic exposure to a blue chip business. This role is inside IR35 and is payable via an hourly rate of £17ph