People Services Administrator - £32,000-36,000
Location: Wantage, Oxford / Hybrid (1–2 days per week in the office)
Reports To: People Services Manager
About the Organisation
The organisation is a professional services business providing specialist support to its clients.
Role Summary
The People Services Administrator is a proactive and solutions-oriented role within the People team. Reporting to the People Services Manager, the position plays a key role in delivering a high-quality employee experience by supporting HR activities and ensuring the effective use of HR systems and processes.
This role is well suited to someone who enjoys working across multiple HR disciplines and thrives in a dynamic, people-focused environment.
Key Responsibilities
People Services Manager Support
- Support the People Services Manager in partnering with managers and mentors on employee relations, performance management, organisational change and HR policy interpretation.
- Assist with workforce planning, succession planning and talent management initiatives.
- Support change management and employee engagement activities.
- Help implement HR strategies aligned to business objectives and KPIs, including driving adoption of the organisation’s Culture Code.
HR Systems & Process Support
- Act as a key point of contact for the HR system, providing user support, guidance and troubleshooting.
- Maintain accurate and up-to-date employee data.
- Support system upgrades, new feature rollouts and process improvements.
- Create and maintain user guides, training materials and FAQs.
- Liaise with IT and third-party vendors to ensure system reliability and optimisation.
General People Services
- Support end-to-end employee lifecycle processes, including onboarding, offboarding and internal moves.
- Liaise with external providers on payroll, compensation, benefits and pension schemes.
- Maintain accurate HR records and ensure compliance with legal and regulatory requirements (e.g. ISO9001).
- Contribute to HR process improvement projects and the development of HR policies, procedures and templates.
- Generate and analyse people data and reports to support business decision-making.
- Provide general HR administrative support as required.
Requirements
Skills & Experience
- 1-2 years’ experience in an HR Administrator or HR Generalist role.
- Working knowledge of employment law and HR best practice.
- Experience using HR/HCM systems (e.g. HiBob, Workday, Oracle, BambooHR).
- Strong interpersonal, communication and stakeholder management skills.
- Comfortable working with HR data, reporting and analytics.
- Highly organised with strong attention to detail and the ability to manage multiple priorities.
Qualifications
- Degree in Human Resources, Business Administration or equivalent experience.
- CIPD qualification (or working towards) desirable.
What’s on Offer
- A supportive and collaborative People team
- Access to modern HR tools and technology
- Professional development opportunities
- Flexible and hybrid working
- 28 days annual leave plus UK bank holidays
- Private healthcare scheme (including dental and optical) after probation
- Bonus scheme (5% quarterly, 5% annually)
- Income protection after 2 years’ service
- Pension scheme
- Electric vehicle, cycle to work and pension salary sacrifice schemes