Senior Account Manager

Main Responsibilities:

• Sell IT hardware B2B to corporate clients and end-users.

• Engage with existing clients to understand current and future business needs.

• Identify and approach new leads, converting them into active customers via phone, email, LinkedIn, and other channels.

• Respond promptly to telephone and email enquiries and provide accurate written quotations and specifications.

• Maintain accurate records in the CRM system (HubSpot) and follow internal procedures.

• Achieve monthly revenue and profit margin targets.

• Meet key performance indicators:

  • 40–60 minutes of customer phone conversations per day

  • 10+ new quotations (sales opportunities) per month

• Upsell and cross-sell additional products to existing clients.

• Liaise with purchasing, engineering, and operations to meet customer expectations.

• Arrange, attend, and host client meetings as needed.

Note: This role may involve additional tasks not listed above.

Targets and Commission Structure

• Performance Goals:

  • Maintain 50+ active customers

  • Achieve 25 total sales per month

  • Achieve sales from 15+ unique customers per month

• Commission Details:

  • Earn commission after reaching a threshold of 2× base salary

  • Estimated commission: 10% (potential to earn up to 17%)

  • Initial gross profit target: £10,000/month

  • Year 1 gross profit expectation: £100,000+

  • Long-term goal: £30,000/month gross profit (£360,000 annually)

  • Senior Account Manager goal: £50,000–£80,000/month gross profit

Employee Benefits

• 24 days of annual leave, plus your birthday off
  (Option to buy/sell up to 5 days per year)

• Private medical insurance (after 1 year of service)

• Group Life Assurance (4× salary death in service)

• Cycle to Work Scheme (including electric bikes)

• Discounted gym membership

• Smart Health access: virtual GP, wellbeing, and mental health support

• Regular social events and annual company trips abroad